Privacy policy

Privacy policy

This Privacy Policy describes how Himalayan Coffees LLC, d/b/a Himalayan Coffee Importers (“HCI”, “we”, “us” or “our”) collects, uses, and/or shares information about you when you access, visit, or make a purchase from our online store/website (collectively, the “Website” or “Service”). By visiting or otherwise using the Website, you consent to our data collection, use, and sharing practices as provided hereunder.


The Website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, which is subject to Shopify’s terms and conditions and privacy policies, which are available on They store your data on a secure server behind a firewall.


For purposes of this Privacy Policy, “Personal Information” means Order Information and Device Information as defined hereunder.

  • When you visit the Website, use or register for our Service, purchase or attempt to make a purchase through the Website, we collect certain information from you including, but not limited to, your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number (collectively, the “Order Information”).

  • When you visit the Website, we automatically receive certain information about your device, including information about your web browser, IP address, time zone, etc. This information helps us learn about your browser and operating system allowing us to give you the best experience possible. Additionally, as you browse the Website, we collect information about our individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to these automatically-collected information as “Device Information”. We collect Device Information using the following technologies:

    • Cookies: Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
    • Log files: Log files track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    • Web beacons, tags, and pixels: These are electronic files used to record information about how you browse the Website.
    • Other Tracking Technologies: Other tracking technologies now available or hereafter developed (“Tracking Technologies”).


We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We also use Order Information to communicate with you, screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).


Subject to the terms and conditions set forth herein, we may share your Personal Information with certain third parties to help us use information to improve our Services and your experience on our Website.  For example, we use Google Analytics to help us understand how you use our Webiste. We may share your Personal Information to comply with the law, legal process, and, where permitted, in response to a government request.


We takes commercially reasonable measures to protect the Personal Information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. Since we rely on Shopify, we do not guarantee the security of your information collected through the Service.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at You can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


Your browser may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Like many online services (and almost all Shopify sites), we do not alter our Website’s data collection and use practices when we see a “Do Not Track” signal from your browser.


When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We do not share personal information as defined by California Civil Code Section 1798.83 (“Shine The Light law”) with third parties for their direct marketing purposes absent your consent. If you are a California resident, you may request information about our compliance with the Shine the Light law by contacting us at address provided below. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the provided e-mail address or mail address.


We may update or change this Privacy Policy from time to time in our sole and absolute discretion by posting an updated or new version on our Website. Your continued use or access of our Website following the posting of any update or changes constitutes acceptance of those updates or changes.


The Website is not intended for individuals under the age of 18. By using this site, you represent that you are at least 18 years of age, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. We do not collect children’s personal information.  If we inadvertently collect such information and it comes, or is brought, to our attention, that we have collected such information, we will remove such information to the extent required by applicable law. Please email us if you want us to remove any such information.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at or by mail at the following address: Himalayan Coffee Importers, PO Box 16363, Golden CO 80401.